Privacy policy

Privacy Policy – OakWell Education

Effective Date: 01/ 09/ 2025

At Oakwell Education, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect
We may collect the following types of personal information:

• Contact information: Name, email address, phone number.

• Communication information: Messages you send via our contact forms or email.

• Other information: Any information you voluntarily provide to us when enquiring about our tuition or training services.

2. How We Use Your Information
Your information may be used to:

• Respond to your enquiries and provide the services you request.

• Send information about our tuition, training programs, or updates (only if you consent to receive such communications).

• Improve our website, services, and customer experience.

3. Sharing Your Information
We will never sell, trade, or rent your personal information to third parties. We may share information with trusted partners only to deliver our services (for example, scheduling platforms), and only to the extent necessary.

4. Cookies and Tracking
Our website may use cookies or similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use the site. You can manage or disable cookies in your browser settings, though some features of the website may not function fully without them.

5. Data Security
We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access the personal information we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal information, subject to legal obligations.

7. Third-Party Links
Our website may, at times, include links to other websites. We are not responsible for the privacy practices or content of third-party websites.

8. Children's Privacy
We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, please contact us so we can remove it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Oakwell Education
Email: elbrown@oakwelleducation.co.uk
Phone: 44 7585 979500
Address: OakWell Education, Rhos Isaf, Llansannan, Conwy. LL16 5LF